Hernan Silva — Blog https://hernansilva.com/blog/ Short pieces on AI and automation, IT and managed services, and the occasional personal reflection. en-us Your Backup Says Green. That Does Not Mean It Works. https://hernansilva.com/blog/backups-green-does-not-mean-recoverable/ https://hernansilva.com/blog/backups-green-does-not-mean-recoverable/ Wed, 10 Jun 2026 00:00:00 GMT IT & MSP A backup had been failing silently for seven months. The dashboard showed green the whole time. Why green is not the same as recoverable, and what to check. What an Annual I.T. Review Should Actually Cover https://hernansilva.com/blog/annual-it-review/ https://hernansilva.com/blog/annual-it-review/ Sun, 07 Jun 2026 00:00:00 GMT IT & MSP Every annual review turns up the same surprises: software nobody uses, accounts for people who left, a backup that quietly stopped working. Here is what to check. I Found Out I Was Dyslexic at 44 https://hernansilva.com/blog/dyslexic-at-44/ https://hernansilva.com/blog/dyslexic-at-44/ Sat, 06 Jun 2026 00:00:00 GMT Personal A speech therapist suggested I get tested. The diagnosis explained a lot, and it changed how I work and how I run my business. The Email That Almost Cost $47,000 https://hernansilva.com/blog/email-that-almost-cost-47000/ https://hernansilva.com/blog/email-that-almost-cost-47000/ Fri, 05 Jun 2026 00:00:00 GMT IT & MSP The email looked perfect, one letter off from the real vendor's domain. How business email compromise works, and how to train your team to catch it. The Hidden Cost of Free Tools https://hernansilva.com/blog/hidden-cost-of-free-tools/ https://hernansilva.com/blog/hidden-cost-of-free-tools/ Thu, 04 Jun 2026 00:00:00 GMT IT & MSP A law firm sent court documents through a free PDF tool for almost a year. The terms of service gave that data away. Here is how to avoid the trap. The Google Cloud Billing Incident https://hernansilva.com/blog/google-cloud-billing-incident/ https://hernansilva.com/blog/google-cloud-billing-incident/ Wed, 03 Jun 2026 00:00:00 GMT AI & Automation I assumed our credit card limit would protect us from a runaway API bill. It did not. Here is what actually stops the meter. Optimism Over AI Fear https://hernansilva.com/blog/optimism-over-ai-fear/ https://hernansilva.com/blog/optimism-over-ai-fear/ Tue, 02 Jun 2026 00:00:00 GMT Personal Staying optimistic is hard work. Turning negative comes easy. Why I still look for the news nobody watches. Key Person I.T. Risk https://hernansilva.com/blog/key-person-it-risk/ https://hernansilva.com/blog/key-person-it-risk/ Mon, 01 Jun 2026 00:00:00 GMT IT & MSP In most small companies the I.T. knowledge lives in one person's head. That is one resignation away from a crisis. Family First Is a Scheduling Decision https://hernansilva.com/blog/family-first-scheduling-decision/ https://hernansilva.com/blog/family-first-scheduling-decision/ Fri, 29 May 2026 00:00:00 GMT Personal Family first is not a slogan. It is a fixed block on my calendar, same as a client meeting. Here is why that is good for the business too. Secure Offboarding: Close the Door When People Leave https://hernansilva.com/blog/secure-offboarding/ https://hernansilva.com/blog/secure-offboarding/ Thu, 28 May 2026 00:00:00 GMT IT & MSP A former employee kept full access for four months after leaving. Nobody meant for it to happen. That is exactly the problem. Too Small to Be a Target https://hernansilva.com/blog/too-small-to-be-a-target/ https://hernansilva.com/blog/too-small-to-be-a-target/ Wed, 27 May 2026 00:00:00 GMT IT & MSP A 30-person company assumes it is too small to be a target. That assumption is the target.